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Refund / Money Back Policy


If you are unhappy with the services you receive from YolaHost during the first 7 days of service received (Only Hosting), you may request a full refund. You must describe a detailed reason as to why you are canceling. If we are unable to solve the problem within short time, we will full refund you within 5 to 7 business day. But if you bought domain name will not be refundable.

Please note, refund will not applicable if you buy a package with any offer we provide.

If clients violate the terms and conditions and suspended in that case refund will not be offered.

Non-refundable Services

All other Services are non-refundable, including but not limited to:

  • G Suite upgrades and downgrades;
  • Website Design / Development;
  • Domain name Registrations;
  • Transfers or renewals of domain name registrations;
  • Fees for recovery or reactivation of domain names;
  • Dedicated IP Addresses;
  • Any Services purchased or acquired at a reduced fee or on promotion; or
  • Any fees paid by you to YolaHost for providing non-service related support.

If clients violate the terms and conditions and suspended in that case refund will not be offered.